2026-09-17 - Public Service and Transportation Committee

Summary

Robert A. Bilotta (chair), John P. Fresolo and Luis A. Ojeda (remote) met in the Levi Lincoln (North) Chamber, 5:31 to 6:31 PM, all votes 3-0. WRTA Administrator Joshua Rickman described plans for the bus route past the EcoTarium; the discussion also covered a removed stop on Waverly St., WRTA public outreach when relocating stops, the microtransit study timeline and coordination with the city's Mobility Action Plan, and the item was recommended for filing. Councilor Rosen's order on the stalled Spectrum cable contract (the prior agreement expired in October 2023 amid alleged violations, poor service and unpaid senior discounts) drew an overview from the Director of Cable Services, questions from Fresolo and Ojeda about the amount of senior discounts owed, and comments from the WCCA TV executive director on declining PEG funding and state legislation. The committee recommended approval and added a chairman's order asking the City Manager to explore principal sponsorships for WCCA TV with the Worcester Chamber of Commerce.

Summary written from the official minutes; no transcript yet.

Issues discussed: WRTA Bus Service Improvements, Spectrum Cable Contract Renewal

Official Minutes

Journal of the committee as posted on PrimeGov (summary of actions, not verbatim). Page headers and footers removed.

                                    CITY OF WORCESTER
                             PUBLIC SERVICE AND TRANSPORTATION COMMITTEE

                                    Thursday, September 17, 2026
                                    Levi Lincoln (North) Chamber
                                        Convened: 5:31 P.M.
                                        Adjourned: 6:31 P.M.

           MAYOR
      Joseph M. Petty

  COMMITTEE MEMBERS                                                                 CLERK OF THE CITY COUNCIL
  Chairperson Robert A Bilotta                                                             Nikolin Vangjeli
Vice Chairperson John P Fresolo
     Councilor Luis A Ojeda

                                                  www.worcesterma.gov

                           City Hall - 455 Main Street Worcester, Massachusetts

   Present Were:              Chairperson Councilor Robert A. Bilotta
                              Councilor John P. Fresolo
                              Councilor Luis A. Ojeda, who participated in the meeting
                              remotely
   Also:                      Director of Cable Services Judy Warren
                              Commissioner of Transportation and Mobility Stephen Rolle
                              WRTA Administrator Joshua Rickman
                              WCCA TV Executive Director Mauro DePasquale
                              Deputy City Clerk Clare M. Robbins, clerk

    1. Virtual Attendee Call-In Information/Important Notice to Petitioners

        a.   Pursuant to Chapter 20 of the Acts of 2021 and in order to ensure active, public
             engagement, the City of Worcester currently allows for both in-person and remote
             participation at all City Council and Standing Committee meetings. To partake in the
             meeting, you may attend the meeting in-person within the meeting location, follow the
             below link to join via Zoom or dial the direct line as indicated. If you join a Zoom
             meeting by dialing in with a phone number, you can raise your hand by dialing *9.

             Public Service and Transportation Committee Zoom Link:
             https://worcesterma.zoomgov.com/j/1613790984
             Public Service and Transportation Committee Zoom Phone Number: +1 646 828 7666
             Public Service and Transportation Committee Zoom Access Code: 161 379 0984

        b.   Important Notice: Please be aware our office has been notified of an ongoing scam
             involving the impersonation of city officials and departments. Scammers are fraudulently
             requesting payments be made for planning and zoning permits, as well as City Council
             petitions. All official emails regarding your petition will come exclusively from an
             @worcesterma.gov email address (such as clerk@worcesterma.gov), or via physical mail
             on the City of Worcester’s official letterhead. Any legitimate hearing letter will always
             include your specific application details, along with the scheduled hearing date, time,
             and location. The City of Worcester will never request payments via wire transfer.

    2. Approval of the Minutes

        a.   Order - That the City Council Standing Committee of Public Service and Transportation
             hereby approves the minutes of the Public Service and Transportation Committee
             meeting on July 23, 2026.
             Chairperson Councilor Bilotta read the item and moved for a roll call vote to adopt the item.
             Order adopted on a roll call vote of 3 Yeas and 0 Nays

    3. Miscellaneous Items

        a.   Report of the Committee on Public Service and Transportation Upon the Order of
             Councilor Morris A. Bergman and Councilor Candy Mero-Carlson - Request Standing
             Committee on Public Service and Transportation Committee hold a public discussion
             with the WRTA Administrator relative to the removal of a bus route that passes the
             EcoTarium, 222 Harrington Way.
             # 11d CC January 27, 2026
             Chairperson Councilor Bilotta read the item and recognized the WRTA Administrator, who
             provided an overview and future plans related to the bus route that passes the EcoTarium, 222
             Harrington Way.

             Chairperson Councilor Bilotta recognized Councilor Fresolo, who discussed the removal of a bus
             stop on Waverly St. with the Commissioner of Transportation and Mobility.

             Chairperson Councilor Bilotta then discussed public outreach efforts made by the WRTA when
             relocating bus stops, how public meetings are organized, as well as the timeline associated with the
             microtransit module study in the city with the WRTA Administrator.

             Chairperson Councilor Bilotta recognized the Commissioner of Transportation and Mobility, who
             discussed the department’s collaboration efforts with the WRTA related to the Mobility Action
             Plan.

             Chairperson Councilor Bilotta moved for a roll call vote to recommend the item be filed.

             Recommend File on a roll call vote of 3 Yeas and 0 Nays

        b.   Order of Councilor Gary Rosen - Request City Manager provide City Council with an
             update concerning the current state of negotiations for a new cable contract with
             Spectrum. The previous agreement, which expired in October 2023, was marred by
             Spectrum's contract violations, poor customer service, poor cable reliability and failure
             to provide contractual senior discounts, among others.
             # 13d CC February 24, 2026
             Chairperson Councilor Bilotta read the item and recognized the Director of Cable Services, who
             provided an overview of the item.

             Chairperson Councilor Bilotta recognized Councilor Fresolo, who discussed the role of the
             Director of Cable Services in the contract negotiations with Charter Communications/Spectrum,
             challenges related to setting programming rates with cable companies and senior discount
             negotiations with the Director of Cable Services.

             Chairperson Councilor Bilotta then discussed details associated with the sources and distribution
             of the Public, Educational, and Government (PEG) funding with the Director of Cable Services.

             Chairperson Councilor Bilotta recognized Councilor Ojeda, who discussed the senior discount
             agreement with Charter Communications/Spectrum including how much is owed by the company
             to senior subscribers in the city with the Director of Cable Services.

             Chairperson Councilor Bilotta then discussed the feasibility of calculating the senior discount
             amount that is owed by Charter Communications/Spectrum, challenges related to budget cuts due
             to decreasing PEG funding and considerations regarding inclusion of streaming services with PEG
             funding with the Director of Cable Services.

             Chairperson Councilor Bilotta recognized Councilor Ojeda, who discussed the decrease in number
             of cable subscribers with the Director of Cable Services.

             Chairperson Councilor Bilotta recognized the WCCA TV Executive Director, who discussed the
             importance of creating new legislations to increase PEG funding, challenges related to budget cuts
             and current legislations under consideration to modernize PEG funding at the State level.

             Chairperson Councilor Bilotta brought forth the following Chairman’s Order: Request City
             Manager work with the Worcester Chamber of Commerce to explore principal sponsorships for
             WCCA TV.

             Chairperson Councilor Bilotta moved for a roll call vote to recommend the item be approved.

             Recommend Approval on a roll call vote of 3 Yeas and 0 Nays

             Chairman's Orders
             Request City Manager work with the Worcester Chamber of Commerce to explore
             principal sponsorships for WCCA TV.

Transcript

Transcript pending: YouTube captions can't be retrieved yet (see the Worcester playbook).