2026-08-04 - Public Services Committee
Summary
Written from auto-captions with no speaker labels. After the June 2 minutes were approved, the committee took up acceptance of the private pump station serving the College Woods (Arbors) neighborhood. The owners' corporation had asked the day before for another month, and members said nothing it could say would change their minds: the neighborhood is outside the city, the paperwork residents signed says the city would not take the station, the developer kept the pump station and trunk lines out of the HOA, and members preferred to let a court order the takeover rather than volunteer. The question put to staff was whether the attorney should send a letter saying the city will not take it on; the chair asked whether that was council's direction and no one objected (College Woods Private Pump Station). Utilities Director Morgan Huffman then answered five written questions on sewer capacity: the Pilot area is over-allocated, East Davidson has approved 22 projects with three on hold, Raines Road is being studied, both plants are rated 6 MGD but run about 2.25 to 2.5 MGD, the water plant is about 100 years old, upgrade projects take 3 to 10 years, funding has historically been the clean water state revolving fund, and the rate study is by Willdan (Sewer Capacity and Allocation). The city manager (Michael (City Manager)) warned that Aspen Place residents outside the city are angry about high water bills and may ask again for annexation (Aspen Place Water Bills and Annexation). No votes beyond the minutes and adjournment were audible.
Source: auto-caption transcript of the YouTube upload of the August 4, 2026 Public Services Committee.
Issues discussed: College Woods Private Pump Station, Sewer Capacity and Allocation, Aspen Place Water Bills and Annexation
Transcript
These are auto-generated YouTube captions with no speaker labels, so names and numbers are likely misheard.
Transcript
00:18Sorry, we're good to go.
00:19>> Okay.
00:21I'm going to call to order the Public
00:22Services Committee meeting for Tuesday,
00:24August 4th, 2026.
00:26Our first order of business is a
00:28approval of the minutes from June 2nd,
00:302026.
00:31>> So moved.
00:32>> Second.
00:33>> We have a
00:35approval of the minutes. I will move
00:36into our next order of business, which
00:39is discussion of the acceptance of a
00:41private pump station,
00:43private pump station serving College
00:45Woods neighborhood.
00:46I don't see any representation from they
00:48contacted us yesterday and asked for
00:51another month to gather whatever
00:54information they need.
00:54>> This is like the third time.
00:55>> We already decided on this, didn't we?
00:57>> We did, but in the process,
01:00they got their meeting dates confused.
01:02That's why they weren't here, and so
01:04we've been trying to work with them.
01:06>> up this time?
01:07>> They're not ready. They're
01:09reviewing documents.
01:11>> I don't know that anything they're going
01:12to say is going to change my mind.
01:14>> The only question I had about it, and I
01:16guess I looking at you is is
01:19if we don't take it over,
01:22what's going to happen to the people
01:23that that you know, been paying their
01:25bills, but now they don't have any
01:28thing to flush the toilet with?
01:29>> If the pump goes down.
01:31>> I think that's the problem, conser-
01:33long-term concern that I have also, is
01:36that this is an asset
01:39of a corporation.
01:40>> Mhm.
01:41>> That corporation
01:43um
01:44needs to find someone to take on
01:48the the corporate assets.
01:51The logical place for that to be is the
01:54HOA.
01:56I don't know
01:57>> they have one, do they?
01:58>> They do have an HOA.
01:59>> Okay.
01:59>> Uh but it specifically does not cover
02:02the pump station.
02:04Nor the other pipes that are in the
02:05neighborhood.
02:07Um because because I've read those HOA
02:09documents and the developer reserved the
02:13pump station
02:15uh be and the trunk lines because they
02:18thought they were going to develop more
02:20land out there. And so wanted to own
02:23those pipes instead of having to work
02:25with an HOA.
02:26>> cover the whole College Woods area, all
02:28three roads? Or is it just the last road
02:30down there?
02:31>> It's
02:32>> It's just the last road.
02:33>> Just the one that's
02:34>> The Arbor Road.
02:35>> Okay, the Arbors, yeah.
02:37So the uh
02:38so my concern is is that
02:41if the corporation goes defunct,
02:45I'm not sure legally what
02:48happens at that point.
02:51I don't know if the HOA can be forced to
02:53take it.
02:55Whether the owners would have to um you
02:59know, someone else would have to buy it
03:01basically.
03:03Or and this is my biggest concern is
03:06that the court that that it we'd end up
03:08in court basically.
03:10Or the health department would you know,
03:12be like, oh this this is a failing pump
03:14station and we're going to uh condemn
03:18these homes cuz they don't have a
03:19operational sewer system.
03:21Um that the court would order us or the
03:24state would order us to take it over.
03:27Um I when we discussed this couple
03:30months ago,
03:31the position that I remember council
03:33taking on it was that well, let the
03:35court force us to do it instead of we
03:37can miss agree and do it.
03:39>> from Forest about what our legal
03:41standing is on this?
03:43>> I mean it's Yeah, we I can I can That's
03:46part of what she's
03:48supposed to be doing to be able to
03:49answer that question is what are our
03:51legal obligations? I think what the the
03:54I think what's going to come back is we
03:56don't have a current legal obligation.
03:59But what happens in the future? And I
04:03don't know if anyone has the answer.
04:04>> All the owners of that corporation are
04:06aging out. They're not They're just
04:07going to bankrupt the company and be
04:09gone and there's no you know
04:11>> And that's kind of what the the point I
04:13wanted to make and this is going to
04:14sound not kind, but those folks are not
04:18our residents and
04:20that impacts our residents.
04:22If if we take on that sewer system, I
04:24have zero desire. I'll take my chances
04:26in court if they want to order us to do
04:27it.
04:28>> Yeah, let's not guarantee the outcome we
04:30don't want by trying to avoid going to
04:32court over it.
04:33>> So let me ask this question.
04:36Do you want our attorney to draft a
04:39letter to this corporation and say the
04:43council's already Yeah, we're not taking
04:45this we're not going to take this on.
04:48So if you
04:51if you want to have further discussion
04:53see you in court.
04:55>> What is their contention because I've
04:57looked at the paperwork that was signed
04:59said we would not take it over from the
05:01beginning. So what is their contention
05:03of what makes them think that we that
05:05they have a a stand to make us take it
05:08over?
05:09>> They don't.
05:10They don't they know that they don't
05:11they can't force you to take it over.
05:13They're asking you to take it over to
05:15get it out of the corporation's name.
05:17>> feel for the people out there that live
05:19out there so cuz I do service a few of
05:21those folks and they've already asked me
05:23about it and I
05:25you know it it
05:26is in black and white. It was they were
05:28told it wasn't going to be taken over.
05:30>> But it when you look into their HOA it
05:33also doesn't give them authority over it
05:35either. That's where the that that to me
05:38is the
05:3925-year-old
05:40error is
05:41>> problem was they could they had to build
05:43a bridge across that creek and that
05:44increased the the where they were going
05:45to try to build those other houses.
05:48>> Unfortunately, that's a risk you run
05:49when you don't buy in the city.
05:51>> That's it.
05:51>> I mean [laughter] that's that's
05:52development. So, there at no point can
05:55we find any evidence that the city was
05:57at all interested in taking on that that
06:00pump station.
06:01>> From my understanding, it was just a
06:02word that they said they were told. I
06:04didn't
06:05>> Yeah, well.
06:06>> Okay.
06:08>> I got a bridge in Arizona.
06:09>> Yeah, you know.
06:10>> Oh, I agree. Don't get me wrong. I'm
06:11just saying that's what I was told.
06:13>> Yeah. So, I mean we can
06:15So, is that
06:16>> Yeah.
06:16>> direction of council?
06:17>> Okay.
06:20>> All right, moving on to our next order
06:22of business. Um update on the sewer
06:24sewer infrastructure and availability.
06:26Uh Director of Public Utilities, Morgan
06:27Huffman.
06:33>> [clears throat]
06:37>> Good morning, Morgan.
06:40I know you're tired of talking about
06:41this.
06:47I'm tired of hearing about it on my
06:48phone.
06:54I don't think your mic's on.
06:56Well, it's on, but it's not on.
07:00Okay.
07:04>> [snorts]
07:05>> I don't know if you wanted to
07:08I mean, we
07:09Council passed the two different
07:11ordinances
07:13uh or policies regarding allocation of
07:15sewer
07:16um pilot area and East Davidson area,
07:19and those are kind of self-evident. Um
07:23in East Davidson in pilot area, it's
07:26over-allocated.
07:27Stop. Full stop. Um
07:29Uh
07:30>> East Davidson area, you said?
07:31>> East Davidson is not. East Davidson,
07:34I've been able to allow 22 projects. Um
07:36and there's three that have not been
07:38allowed
07:39under the the auspices that that were
07:41put into that.
07:43>> Um so
07:46There is development. It's just you may
07:48have some of your larger developers,
07:50they aren't able to do these huge
07:52developments. That That's what's eating
07:54up our That's what's eating up and
07:55causing problems.
07:56>> Let me ask you one specific question. I
07:58was approached by uh some some builders
08:01and one of their engineers that said you
08:03could put grinder pumps in and
08:05accomplish
08:06you know you would you wouldn't have you
08:07could you could get more onto the line
08:10because this cuts down on the what
08:12you're putting through the system. Is
08:13that correct? Am I Am I saying that
08:15properly?
08:17Grinder pumps on each like say
08:18individual houses or grinder pump on an
08:20apartments or something like that where
08:22it could uh cut down on the
08:24>> two different
08:26types of systems.
08:27>> Mhm.
08:28>> And I'm not sure which one they're
08:29talking about.
08:30>> Right.
08:30>> There are houses There are multiple
08:32houses throughout Thomasville that are
08:35on grinder pumps.
08:36>> Does that decrease the size of the line
08:38you use or
08:40>> [cough and clears throat]
08:43>> And um one way of looking at it, yes.
08:45>> Okay.
08:46>> Those houses have to be on grinder pumps
08:48in order to even get the flow to us
08:50because they cannot
08:53be served by gravity.
08:54>> Right.
08:55>> So they're pumping to our to the the
08:57city's gravity system. Now, what I think
09:01those developers are referring to is
09:03what's called a pressure system.
09:05That's what they use down at the beach.
09:07Those are nightmare systems.
09:09>> Really?
09:09>> Yeah. It That would be
09:11>> said grinder so
09:12>> Thomasville is a gravity
09:14Basically, it's a gravity system with
09:16lift stations and force mains that kind
09:18of step it over hills and get it get it
09:19to the treatment plant for for
09:21treatment. Um the those pressure grinder
09:25pump systems, the entire system is a
09:27grinder system. The entire system is a
09:30pressure system. So you're laying
09:32essen- essentially, everything's a force
09:34main.
09:35Um and
09:37>> Do they have to do that just cuz
09:39Do they have to do that cuz there's not
09:41enough change in elevation at the coast?
09:43>> Right, it's all flat.
09:45>> So, you can't take advantage of any of
09:47the natural
09:47>> Right.
09:48>> Okay.
09:48>> Right.
09:50So, that would require a revamp
09:52literally of the entire system.
09:54>> Right.
09:55>> Um, there's no
09:57volume savings there. Yeah.
10:00>> Cuz I I I mean, literally daily I get
10:03asked about this issue. And I'm running
10:05out of answers for these people other
10:06than we just don't have the capacity.
10:09>> Yeah, I mean, we don't. Um
10:12That's
10:14That's reality. Um
10:17You had submitted some questions.
10:19>> Mhm.
10:19>> Um
10:23Uh
10:25Would you like me to
10:26>> Yeah, if you'd go ahead and answer
10:27those.
10:27>> Okay, five questions that you had
10:29submitted.
10:30Question one, what is the actual
10:32remaining capacity at the water and
10:34wastewater plants today? And which parts
10:36of the system are the current
10:37bottlenecks?
10:38Both the water and wastewater plants are
10:40rated at 6 mgd on paper.
10:43Um, the water plant produces about two
10:45and a quarter to two and a half million
10:46gallons a day
10:48of very good quality water. The
10:50wastewater treatment plant treats about
10:53two and a 2.1 to 2.25 million gallons a
10:56day.
10:57Or that's what they did in FY26. It was
10:59a very dry year, though. Um
11:02The water plant is quite old, like
11:04literally 100 years.
11:06>> Is it really that old?
11:07>> Yes.
11:07>> 100 years old? Wow.
11:09>> Um, we're exploring the possibility for
11:12upgrades and replacement with the
11:14existing conventional technology. It's
11:16what's called a conventional plant. Um
11:19that the method that we use there for
11:22treating water or creating water. Um
11:26it cannot produce the full 6 mgd and
11:29produce the high quality water that it
11:30does now. I mean, they won awards
11:33literally every year for the quality of
11:35water they're putting out.
11:36But there's no way they could produce 6
11:38NGD of that high quality.
11:44Plus
11:46the EPA
11:48every 5 years they do what's called the
11:50UMCRs, unregulated contaminants. They
11:54keep adding contaminants, so it's
11:56continual
11:57you're chasing the tail constantly.
12:00>> AS
12:01>> Well, PFAs is one of them. Microplastics
12:03is another. There's all sorts of things
12:05coming along. They have a test for new
12:08new contaminants literally every 5
12:11years. They're constantly adding and
12:14that
12:15Well, we did buy the 2 acres next to it,
12:17but essentially it's landlocked.
12:21So
12:23we're looking at a lot of different
12:25possibilities as far as regarding
12:27upgrading on the water plant.
12:30The wastewater treatment plant is now 20
12:34years old, but still does a good job
12:35meeting modern limits. But just like the
12:37water plant, it will eventually need new
12:39treatment processes added to meet the
12:41new contaminant limits as they are
12:42added.
12:44Second question, based on approved and
12:47pending development, when do we project
12:49hitting capacity limits in area key
12:51areas of the city? The pilot area is
12:53already over allocated. It's already
12:55over capacity. The engineer working on
12:57this area has projected a 90-day
12:59timeline to complete the capacity
13:01analysis and and come up and analyze
13:03some alternatives to address the
13:05capacity.
13:07The agreement is reached
13:09after agreement is reached on which
13:10alternatives to pursue, preliminary
13:13drawings should be completed in another
13:1460 days, and after agreement on these
13:16construction drawings could begin
13:19and could be completed in as little as
13:2130 days potentially. So, 7 to 9 months
13:24probably to be able to get in a position
13:27where we would be able to begin to apply
13:30to get financing.
13:31>> Right.
13:33>> for the work to be performed.
13:35>> Did they give you any dollar figure
13:36about what that looks like?
13:38>> Won't know till we come up with the
13:39alternatives.
13:39>> Okay.
13:42>> Uh East Davidson area has capacity to
13:44allow multiple project types as approved
13:46in the sewer allocation guidance policy.
13:49In the East Davidson
13:51pump station sewer shed, 22 projects
13:53have already been approved and there's
13:55three that do not meet the criteria and
13:56are on hold.
13:58The engineer working on this problem
14:00this project has preliminary
14:02preliminarily presented some concepts to
14:05me, but it's still in the process of
14:07flushing some of these out.
14:08We've gone back and forth talking about
14:10them, but
14:12we're still working on that.
14:13And the Raines Road sewer shed, I'm in
14:15the process of gathering enough data to
14:17have a basis for approving new flow
14:19requests. Based on the preliminary data,
14:22which I have less than a month of data
14:23right now,
14:24I anticipate being able to accommodate
14:26all the requests so far received.
14:28>> Okay.
14:28>> Um
14:29but we do need to get a few more.
14:32>> Because I was asked by one of the
14:33builders who was looking at buying some
14:34lots up that way, but he didn't want to
14:36buy them unless he knew he could get
14:37taps.
14:38>> Yeah.
14:39Uh
14:40depending on what they're doing, if
14:41they're doing single family residences.
14:42>> Single family.
14:44>> We'll probably be able to accommodate
14:45it. Yeah.
14:46>> [snorts]
14:48>> The what?
14:50Yeah, up there. Raines Road.
14:52Uh
14:54Question number three. What are the top
14:55three that would most effectively create
14:58additional capacity and what's the
15:00realistic timeline and cost for each?
15:03The most
15:04effective projects is going to be
15:06upgrades to the Pilot, East Davidson,
15:08and North Side pump stations, including
15:11new force mains, larger force mains.
15:13>> And North Side, where are you talking
15:14about? That's not the Raines Road one.
15:17>> No, it's the
15:19it's the pump station beside 2970.
15:21>> Okay, yeah. Yeah, that's what I thought.
15:23I'm just making sure. Didn't we just
15:25Didn't we just upgrade that?
15:27>> We did some internal upgrades.
15:28>> Okay.
15:29>> The restriction
15:31the key restriction on pretty much every
15:33pump station is the size of the force
15:35main.
15:35>> Right.
15:36>> This force main is also the most
15:38expensive thing you're going to replace.
15:40Cuz they're long, involves
15:43huge inconvenience to a lot of people
15:45because you're digging up through the
15:46yards, through the streets. It's very
15:48labor intensive, very time-consuming.
15:51Um
15:52It's It's a big project. Um realistic
15:56timelines for any of them,
15:58including engineering, analysis, design,
16:00approval, financing, and construction,
16:03is anywhere from 3 to 10 years.
16:06That's If you did something in sewer
16:07water and sewer in 3 years,
16:10you did good.
16:11Let me tell you.
16:12>> Wow.
16:14>> [snorts]
16:14>> Uh
16:15Question number four. How much of the
16:17needed infrastructure work can be
16:18covered by state and federal funding
16:21versus local rates, and what's the
16:22projected rate impact over the next 5
16:24years?
16:25Historically, Thomasville has used 100%
16:28clean water state revolving fund.
16:31Um
16:32in the 20 years I've been doing this,
16:34that's all that's ever been done. That
16:36plus, you know, the occasional
16:38allocated funds as the state did
16:40recently.
16:44The rate projections are handled by a
16:46consultant, Willdan Financial Services,
16:49and they do that every 5 years, and the
16:51study is based in part on the utility
16:53CIP. They also take into account median
16:56household income, that type of thing.
16:58Um
17:01>> And that's scheduled for this year.
17:03>> Yeah. Yes.
17:04>> Well, the reason I ask some of these
17:05questions is to get the information out
17:07there because I get tired of my ear
17:08being worn out every day.
17:09>> Yeah. Yeah.
17:11>> If you could recommend only two actions
17:13for council to take in the next 6 months
17:15to get ahead of this problem, what would
17:16they be?
17:17You're not going to get ahead of it in 6
17:19months.
17:21Full stop. Um
17:24the things you can do is to advocate
17:26with state and federal legislatures to
17:29provide at least
17:3110 times as much funding as they
17:34currently do allocate toward water and
17:35sewer infrastructure. And I'm not
17:37kidding there. I'm not being facetious.
17:41The state legislature marketed North
17:43Carolina for industrial development,
17:45which also has brought the associated
17:48residential development.
17:49They now need to support the development
17:51by funding the infrastructure that will
17:53support the development that they
17:55advocated for and brought.
17:57>> I agree.
17:58>> So.
18:01Time to put the money where the mouth
18:02is.
18:02>> That's it. Infrastructure's key.
18:05>> Yep.
18:06>> Does anybody have any questions for
18:07Morgan?
18:08>> This has got to be affecting
18:10like every municipality in North
18:12Carolina at least, right?
18:14>> Yeah.
18:15>> I mean
18:16it it's kind of a
18:21it affects everybody, but it's kind of
18:22on a s-
18:23I won't say a step-wise or domino basis.
18:26But like several years ago, Union
18:27County, like the whole county, had to
18:30put a moratorium on any development.
18:32>> Wow.
18:34>> Um
18:35because
18:36I mean, you can only build so much.
18:38>> Right.
18:39>> You know.
18:40>> Wow.
18:41>> Without without infrastructure
18:43>> And we're on 85 corridor, so everybody
18:45wants to be here.
18:46>> Yeah.
18:46>> I mean, is there a lobbyist that focuses
18:50on this already, or is it really up to
18:52each
18:52>> Sam does that on on this dummy.
18:54>> Well, I'm thinking as like a a
18:56non-profit that's thinking about
18:57development in North Carolina. You know
18:59how energy groups will have lobbyists?
19:02Is there like a clean water
19:03>> Yes.
19:04>> There is?
19:05>> The North Carolina Rural Water
19:07Association, which we are a member of,
19:09>> Mhm.
19:09>> has
19:11uh the
19:12puts out lots of data. as a matter of
19:14fact they just put out
19:15Sorry.
19:16Let me cut you off.
19:18Um, putting out lots of data regarding
19:22water infrastructure
19:24and
19:25sewer infrastructure by by default. So
19:29there are
19:30groups like that and believe it or not
19:33environmental groups get involved with
19:34this too because if you have
19:36If you don't if you're pulling water out
19:39of the rivers they're not real big fan
19:41of that but they're also not a big fan
19:42of the waste and if the waste spills
19:45that occur. So there's a lot of effort
19:47put in there. Um, but
19:50Um,
19:51the the
19:53the deindustrialization
19:56deindustrialization
19:57that took place in the late 90s
20:00created a cushion for a lot of
20:02jurisdictions to suddenly have ability
20:06to expand in different directions.
20:08That's what's happened to us. You know,
20:10what what you know, we we built $6
20:12million
20:126 million gallon plants
20:15but only do 2 and 1/2 million.
20:17Um, because we don't have the industrial
20:19development using those. Greensboro
20:22freed up millions and millions of
20:25gallons of facility and that's why they
20:28can continue to expand.
20:30So that's where that's where that
20:33long-term view is and as Morgan pointed
20:35out the state's been very encouraging to
20:38get all these developments in here.
20:40But they but so far they have not
20:43invested fully into the infrastructure
20:45and instead put that on our local
20:48table. And as
20:51as we've discussed in the past
20:54for those citizens or excuse me, those
20:57clients of ours that
20:59are outside the city limits they have a
21:02different rate structure than the inside
21:04rates and the legislature is looking at
21:08that, too, and I expect new legislation
21:11to come down on that front that's going
21:13to limit our ability to to charge those
21:16rates, which is going to be another
21:18effect of of cutting the the the
21:22resources to do these expansions. And
21:25you know, we've put got a big investment
21:27in the 64 corridor
21:29from the county
21:31where they're paying for all the
21:33infrastructure, but we're going to end
21:34up paying
21:35for the cost of maintenance long-term.
21:38We're going to have to
21:39to set us We already recognized that we
21:42were going to have to set aside money is
21:44now as those come online to provide that
21:47resource.
21:49But if they don't give us the
21:52opportunity to charge rates
21:55appropriately for those outside
21:57customers,
21:58that's going to affect all of the rates
22:02for everybody.
22:03>> Well, that's what I've said. Raleigh
22:04needs to accommodate, not dictate.
22:06Yeah. They need to help us, not not tell
22:08us what to do.
22:09>> Well,
22:10that
22:10>> Might as well argue with that wall
22:12behind you.
22:12>> [laughter]
22:14>> I I I I I I think we all know how well
22:16that's going right now.
22:17>> Um I just figured since it's a
22:18multi-jurisdictional problem that there
22:21must be somebody who's advocating. So,
22:22it's the North Carolina Rural
22:24>> North Carolina Rural Rural Water
22:26Association is of course I mean the big
22:29cities are advocating for it. The I mean
22:31the the
22:32>> It seems like the big cities are our
22:34size more than anybody.
22:35>> I mean there's
22:36>> They're all in organizations,
22:39>> [snorts]
22:41>> I don't personally know of any
22:44any lobbyist for us.
22:45>> Okay.
22:46>> Yeah.
22:47>> That's helpful.
22:47>> The Morgan,
22:49when I looked at this a lot doing some
22:50research online,
22:52the your larger cities, your
22:54Greensboros, your Winstons, they seem to
22:55be able to deal with this a lot easier
22:57than we are. Then your smaller cities
22:58don't really have the problem. It's It's
23:00sort of like we're in this niche where
23:02we're growing in you know the the 20 to
23:0440,000 people cities that seem to be hit
23:07the hardest from this.
23:09>> Yeah. We I know one of the things I ran
23:11into years ago and learned to live with
23:15is that
23:17we were considered the
23:19most urbanized rural city like in North
23:22Carolina. And I was like, well that's
23:24just
23:25a wonderful place to be because
23:27you're urbanized, so you don't qualify
23:30for any of the rural development money.
23:32So we couldn't get any of that funding
23:34because we're urban.
23:36>> When you look at the budgets of like
23:37Greensboro and Winston, one of them is
23:38almost a billion, 990 million. Winston
23:41750 million. So they can absorb these
23:43costs. You know, we're we're hurting
23:46just we're having to make cuts just to
23:47make it through the year.
23:48>> Yeah, and I mean it's
23:51I mean everybody
23:53everybody all municipalities need money
23:56to work on this.
23:57Um
23:58>> I just don't understand how
23:59infrastructure fell so low to the on the
24:01on the poll.
24:02>> Yeah.
24:04>> Just makes no sense to me.
24:06>> Once you bury it
24:08>> Yeah. Out of sight, out of mind,
24:10literally.
24:11>> Yeah, but when the toilets don't flush,
24:13they're going to be calling us.
24:15Thank you Morgan. I I asked those
24:17questions just so people would know what
24:19the answers are.
24:20>> problem.
24:20>> Thank you Morgan.
24:21>> What about you?
24:22>> Thank you Morgan.
24:23>> Any additions or updates Michael?
24:25>> Uh I do want to just give you a heads-up
24:27on something. Uh
24:28so
24:29you know all those new houses, a good
24:31chunk of them are in Aspen Place, which
24:34is outside
24:35>> which is outside our city limits and so
24:38uh has a higher rate structure for water
24:40and sewer.
24:41Um many of those customers are have been
24:45shocked by their water bills and have
24:47complained about their water and sewer
24:49bills.
24:50Um
24:51we made a conscious decision, we being
24:53the city council at the time when that
24:55was was brought to us to not annex that
24:58neighborhood.
24:59Um
25:01and they've been told that the you know,
25:03it's because you're an outside customer.
25:05So, now some of the some apparently
25:07there's at least some individuals in
25:09that neighborhood that are interested in
25:11potential annexation.
25:13Um and I don't know cuz they haven't
25:16contacted us directly uh from the HOA to
25:19you know, if there if this is an
25:21organized effort or not. But, you
25:24personally may be contacted by people or
25:26see it on Facebook or other social media
25:29about their high bills and things of
25:31that nature.
25:32One of the things that um that people
25:35are being affected by is they've been
25:38watering their lawns. Um that
25:41neighborhood, you know, is turf gra- uh
25:44uh
25:44turf grass in the front and then just
25:46seed in the rest of the house.
25:48Well, all June, July there was no rain,
25:51so they uh
25:53you know, were watering like mad and
25:55didn't understand that that's going to
25:57be a high bill um apparently. So, um so,
26:00we've we've been faced with some people
26:02that have complained about high bills
26:04and because of that situation,
26:07um it is not our responsibility to tell
26:10people what their water bills are. Uh
26:12it's you know, we the rates are
26:13published. The the when they sign up,
26:15they know. Um just like anybody else
26:18when you sign up for Duke Energy, they
26:20don't tell you what the kilowatt hours
26:22are. Um you just pay it. That's
26:25basically what we've faced with, but
26:27there may be a push for that that
26:30neighborhood to ask again for
26:33annexation.
26:34Remember that there's also a pump a
26:36private pump station controlled by the
26:38HOA.
26:40In this case, it's properly been
26:42properly put into the HOA for
26:44maintenance that we would potentially be
26:46responsible for taking over. So,
26:49um I I I you, but just be aware that
26:52that's out there that you may or may not
26:54get contact about it.
26:55>> That's not the people that have been
26:56calling me.
26:57They've called me.
27:02>> All right. Anything any other updates?
27:06I'll work on a motion to adjourn.
27:11>> Second.
27:11>> Second.
27:12>> We are adjourned.
27:27I figured that was going to happen.
27:32>> [laughter]
27:35>> Crazy.