2026-08-04 - Public Services Committee

Summary

Written from auto-captions with no speaker labels. After the June 2 minutes were approved, the committee took up acceptance of the private pump station serving the College Woods (Arbors) neighborhood. The owners' corporation had asked the day before for another month, and members said nothing it could say would change their minds: the neighborhood is outside the city, the paperwork residents signed says the city would not take the station, the developer kept the pump station and trunk lines out of the HOA, and members preferred to let a court order the takeover rather than volunteer. The question put to staff was whether the attorney should send a letter saying the city will not take it on; the chair asked whether that was council's direction and no one objected (College Woods Private Pump Station). Utilities Director Morgan Huffman then answered five written questions on sewer capacity: the Pilot area is over-allocated, East Davidson has approved 22 projects with three on hold, Raines Road is being studied, both plants are rated 6 MGD but run about 2.25 to 2.5 MGD, the water plant is about 100 years old, upgrade projects take 3 to 10 years, funding has historically been the clean water state revolving fund, and the rate study is by Willdan (Sewer Capacity and Allocation). The city manager (Michael (City Manager)) warned that Aspen Place residents outside the city are angry about high water bills and may ask again for annexation (Aspen Place Water Bills and Annexation). No votes beyond the minutes and adjournment were audible.

Source: auto-caption transcript of the YouTube upload of the August 4, 2026 Public Services Committee.

Issues discussed: College Woods Private Pump Station, Sewer Capacity and Allocation, Aspen Place Water Bills and Annexation

Transcript

These are auto-generated YouTube captions with no speaker labels, so names and numbers are likely misheard.

Transcript

00:18Sorry, we're good to go.

00:19>> Okay.

00:21I'm going to call to order the Public

00:22Services Committee meeting for Tuesday,

00:24August 4th, 2026.

00:26Our first order of business is a

00:28approval of the minutes from June 2nd,

00:302026.

00:31>> So moved.

00:32>> Second.

00:33>> We have a

00:35approval of the minutes. I will move

00:36into our next order of business, which

00:39is discussion of the acceptance of a

00:41private pump station,

00:43private pump station serving College

00:45Woods neighborhood.

00:46I don't see any representation from they

00:48contacted us yesterday and asked for

00:51another month to gather whatever

00:54information they need.

00:54>> This is like the third time.

00:55>> We already decided on this, didn't we?

00:57>> We did, but in the process,

01:00they got their meeting dates confused.

01:02That's why they weren't here, and so

01:04we've been trying to work with them.

01:06>> up this time?

01:07>> They're not ready. They're

01:09reviewing documents.

01:11>> I don't know that anything they're going

01:12to say is going to change my mind.

01:14>> The only question I had about it, and I

01:16guess I looking at you is is

01:19if we don't take it over,

01:22what's going to happen to the people

01:23that that you know, been paying their

01:25bills, but now they don't have any

01:28thing to flush the toilet with?

01:29>> If the pump goes down.

01:31>> I think that's the problem, conser-

01:33long-term concern that I have also, is

01:36that this is an asset

01:39of a corporation.

01:40>> Mhm.

01:41>> That corporation

01:43um

01:44needs to find someone to take on

01:48the the corporate assets.

01:51The logical place for that to be is the

01:54HOA.

01:56I don't know

01:57>> they have one, do they?

01:58>> They do have an HOA.

01:59>> Okay.

01:59>> Uh but it specifically does not cover

02:02the pump station.

02:04Nor the other pipes that are in the

02:05neighborhood.

02:07Um because because I've read those HOA

02:09documents and the developer reserved the

02:13pump station

02:15uh be and the trunk lines because they

02:18thought they were going to develop more

02:20land out there. And so wanted to own

02:23those pipes instead of having to work

02:25with an HOA.

02:26>> cover the whole College Woods area, all

02:28three roads? Or is it just the last road

02:30down there?

02:31>> It's

02:32>> It's just the last road.

02:33>> Just the one that's

02:34>> The Arbor Road.

02:35>> Okay, the Arbors, yeah.

02:37So the uh

02:38so my concern is is that

02:41if the corporation goes defunct,

02:45I'm not sure legally what

02:48happens at that point.

02:51I don't know if the HOA can be forced to

02:53take it.

02:55Whether the owners would have to um you

02:59know, someone else would have to buy it

03:01basically.

03:03Or and this is my biggest concern is

03:06that the court that that it we'd end up

03:08in court basically.

03:10Or the health department would you know,

03:12be like, oh this this is a failing pump

03:14station and we're going to uh condemn

03:18these homes cuz they don't have a

03:19operational sewer system.

03:21Um that the court would order us or the

03:24state would order us to take it over.

03:27Um I when we discussed this couple

03:30months ago,

03:31the position that I remember council

03:33taking on it was that well, let the

03:35court force us to do it instead of we

03:37can miss agree and do it.

03:39>> from Forest about what our legal

03:41standing is on this?

03:43>> I mean it's Yeah, we I can I can That's

03:46part of what she's

03:48supposed to be doing to be able to

03:49answer that question is what are our

03:51legal obligations? I think what the the

03:54I think what's going to come back is we

03:56don't have a current legal obligation.

03:59But what happens in the future? And I

04:03don't know if anyone has the answer.

04:04>> All the owners of that corporation are

04:06aging out. They're not They're just

04:07going to bankrupt the company and be

04:09gone and there's no you know

04:11>> And that's kind of what the the point I

04:13wanted to make and this is going to

04:14sound not kind, but those folks are not

04:18our residents and

04:20that impacts our residents.

04:22If if we take on that sewer system, I

04:24have zero desire. I'll take my chances

04:26in court if they want to order us to do

04:27it.

04:28>> Yeah, let's not guarantee the outcome we

04:30don't want by trying to avoid going to

04:32court over it.

04:33>> So let me ask this question.

04:36Do you want our attorney to draft a

04:39letter to this corporation and say the

04:43council's already Yeah, we're not taking

04:45this we're not going to take this on.

04:48So if you

04:51if you want to have further discussion

04:53see you in court.

04:55>> What is their contention because I've

04:57looked at the paperwork that was signed

04:59said we would not take it over from the

05:01beginning. So what is their contention

05:03of what makes them think that we that

05:05they have a a stand to make us take it

05:08over?

05:09>> They don't.

05:10They don't they know that they don't

05:11they can't force you to take it over.

05:13They're asking you to take it over to

05:15get it out of the corporation's name.

05:17>> feel for the people out there that live

05:19out there so cuz I do service a few of

05:21those folks and they've already asked me

05:23about it and I

05:25you know it it

05:26is in black and white. It was they were

05:28told it wasn't going to be taken over.

05:30>> But it when you look into their HOA it

05:33also doesn't give them authority over it

05:35either. That's where the that that to me

05:38is the

05:3925-year-old

05:40error is

05:41>> problem was they could they had to build

05:43a bridge across that creek and that

05:44increased the the where they were going

05:45to try to build those other houses.

05:48>> Unfortunately, that's a risk you run

05:49when you don't buy in the city.

05:51>> That's it.

05:51>> I mean [laughter] that's that's

05:52development. So, there at no point can

05:55we find any evidence that the city was

05:57at all interested in taking on that that

06:00pump station.

06:01>> From my understanding, it was just a

06:02word that they said they were told. I

06:04didn't

06:05>> Yeah, well.

06:06>> Okay.

06:08>> I got a bridge in Arizona.

06:09>> Yeah, you know.

06:10>> Oh, I agree. Don't get me wrong. I'm

06:11just saying that's what I was told.

06:13>> Yeah. So, I mean we can

06:15So, is that

06:16>> Yeah.

06:16>> direction of council?

06:17>> Okay.

06:20>> All right, moving on to our next order

06:22of business. Um update on the sewer

06:24sewer infrastructure and availability.

06:26Uh Director of Public Utilities, Morgan

06:27Huffman.

06:33>> [clears throat]

06:37>> Good morning, Morgan.

06:40I know you're tired of talking about

06:41this.

06:47I'm tired of hearing about it on my

06:48phone.

06:54I don't think your mic's on.

06:56Well, it's on, but it's not on.

07:00Okay.

07:04>> [snorts]

07:05>> I don't know if you wanted to

07:08I mean, we

07:09Council passed the two different

07:11ordinances

07:13uh or policies regarding allocation of

07:15sewer

07:16um pilot area and East Davidson area,

07:19and those are kind of self-evident. Um

07:23in East Davidson in pilot area, it's

07:26over-allocated.

07:27Stop. Full stop. Um

07:29Uh

07:30>> East Davidson area, you said?

07:31>> East Davidson is not. East Davidson,

07:34I've been able to allow 22 projects. Um

07:36and there's three that have not been

07:38allowed

07:39under the the auspices that that were

07:41put into that.

07:43>> Um so

07:46There is development. It's just you may

07:48have some of your larger developers,

07:50they aren't able to do these huge

07:52developments. That That's what's eating

07:54up our That's what's eating up and

07:55causing problems.

07:56>> Let me ask you one specific question. I

07:58was approached by uh some some builders

08:01and one of their engineers that said you

08:03could put grinder pumps in and

08:05accomplish

08:06you know you would you wouldn't have you

08:07could you could get more onto the line

08:10because this cuts down on the what

08:12you're putting through the system. Is

08:13that correct? Am I Am I saying that

08:15properly?

08:17Grinder pumps on each like say

08:18individual houses or grinder pump on an

08:20apartments or something like that where

08:22it could uh cut down on the

08:24>> two different

08:26types of systems.

08:27>> Mhm.

08:28>> And I'm not sure which one they're

08:29talking about.

08:30>> Right.

08:30>> There are houses There are multiple

08:32houses throughout Thomasville that are

08:35on grinder pumps.

08:36>> Does that decrease the size of the line

08:38you use or

08:40>> [cough and clears throat]

08:43>> And um one way of looking at it, yes.

08:45>> Okay.

08:46>> Those houses have to be on grinder pumps

08:48in order to even get the flow to us

08:50because they cannot

08:53be served by gravity.

08:54>> Right.

08:55>> So they're pumping to our to the the

08:57city's gravity system. Now, what I think

09:01those developers are referring to is

09:03what's called a pressure system.

09:05That's what they use down at the beach.

09:07Those are nightmare systems.

09:09>> Really?

09:09>> Yeah. It That would be

09:11>> said grinder so

09:12>> Thomasville is a gravity

09:14Basically, it's a gravity system with

09:16lift stations and force mains that kind

09:18of step it over hills and get it get it

09:19to the treatment plant for for

09:21treatment. Um the those pressure grinder

09:25pump systems, the entire system is a

09:27grinder system. The entire system is a

09:30pressure system. So you're laying

09:32essen- essentially, everything's a force

09:34main.

09:35Um and

09:37>> Do they have to do that just cuz

09:39Do they have to do that cuz there's not

09:41enough change in elevation at the coast?

09:43>> Right, it's all flat.

09:45>> So, you can't take advantage of any of

09:47the natural

09:47>> Right.

09:48>> Okay.

09:48>> Right.

09:50So, that would require a revamp

09:52literally of the entire system.

09:54>> Right.

09:55>> Um, there's no

09:57volume savings there. Yeah.

10:00>> Cuz I I I mean, literally daily I get

10:03asked about this issue. And I'm running

10:05out of answers for these people other

10:06than we just don't have the capacity.

10:09>> Yeah, I mean, we don't. Um

10:12That's

10:14That's reality. Um

10:17You had submitted some questions.

10:19>> Mhm.

10:19>> Um

10:23Uh

10:25Would you like me to

10:26>> Yeah, if you'd go ahead and answer

10:27those.

10:27>> Okay, five questions that you had

10:29submitted.

10:30Question one, what is the actual

10:32remaining capacity at the water and

10:34wastewater plants today? And which parts

10:36of the system are the current

10:37bottlenecks?

10:38Both the water and wastewater plants are

10:40rated at 6 mgd on paper.

10:43Um, the water plant produces about two

10:45and a quarter to two and a half million

10:46gallons a day

10:48of very good quality water. The

10:50wastewater treatment plant treats about

10:53two and a 2.1 to 2.25 million gallons a

10:56day.

10:57Or that's what they did in FY26. It was

10:59a very dry year, though. Um

11:02The water plant is quite old, like

11:04literally 100 years.

11:06>> Is it really that old?

11:07>> Yes.

11:07>> 100 years old? Wow.

11:09>> Um, we're exploring the possibility for

11:12upgrades and replacement with the

11:14existing conventional technology. It's

11:16what's called a conventional plant. Um

11:19that the method that we use there for

11:22treating water or creating water. Um

11:26it cannot produce the full 6 mgd and

11:29produce the high quality water that it

11:30does now. I mean, they won awards

11:33literally every year for the quality of

11:35water they're putting out.

11:36But there's no way they could produce 6

11:38NGD of that high quality.

11:44Plus

11:46the EPA

11:48every 5 years they do what's called the

11:50UMCRs, unregulated contaminants. They

11:54keep adding contaminants, so it's

11:56continual

11:57you're chasing the tail constantly.

12:00>> AS

12:01>> Well, PFAs is one of them. Microplastics

12:03is another. There's all sorts of things

12:05coming along. They have a test for new

12:08new contaminants literally every 5

12:11years. They're constantly adding and

12:14that

12:15Well, we did buy the 2 acres next to it,

12:17but essentially it's landlocked.

12:21So

12:23we're looking at a lot of different

12:25possibilities as far as regarding

12:27upgrading on the water plant.

12:30The wastewater treatment plant is now 20

12:34years old, but still does a good job

12:35meeting modern limits. But just like the

12:37water plant, it will eventually need new

12:39treatment processes added to meet the

12:41new contaminant limits as they are

12:42added.

12:44Second question, based on approved and

12:47pending development, when do we project

12:49hitting capacity limits in area key

12:51areas of the city? The pilot area is

12:53already over allocated. It's already

12:55over capacity. The engineer working on

12:57this area has projected a 90-day

12:59timeline to complete the capacity

13:01analysis and and come up and analyze

13:03some alternatives to address the

13:05capacity.

13:07The agreement is reached

13:09after agreement is reached on which

13:10alternatives to pursue, preliminary

13:13drawings should be completed in another

13:1460 days, and after agreement on these

13:16construction drawings could begin

13:19and could be completed in as little as

13:2130 days potentially. So, 7 to 9 months

13:24probably to be able to get in a position

13:27where we would be able to begin to apply

13:30to get financing.

13:31>> Right.

13:33>> for the work to be performed.

13:35>> Did they give you any dollar figure

13:36about what that looks like?

13:38>> Won't know till we come up with the

13:39alternatives.

13:39>> Okay.

13:42>> Uh East Davidson area has capacity to

13:44allow multiple project types as approved

13:46in the sewer allocation guidance policy.

13:49In the East Davidson

13:51pump station sewer shed, 22 projects

13:53have already been approved and there's

13:55three that do not meet the criteria and

13:56are on hold.

13:58The engineer working on this problem

14:00this project has preliminary

14:02preliminarily presented some concepts to

14:05me, but it's still in the process of

14:07flushing some of these out.

14:08We've gone back and forth talking about

14:10them, but

14:12we're still working on that.

14:13And the Raines Road sewer shed, I'm in

14:15the process of gathering enough data to

14:17have a basis for approving new flow

14:19requests. Based on the preliminary data,

14:22which I have less than a month of data

14:23right now,

14:24I anticipate being able to accommodate

14:26all the requests so far received.

14:28>> Okay.

14:28>> Um

14:29but we do need to get a few more.

14:32>> Because I was asked by one of the

14:33builders who was looking at buying some

14:34lots up that way, but he didn't want to

14:36buy them unless he knew he could get

14:37taps.

14:38>> Yeah.

14:39Uh

14:40depending on what they're doing, if

14:41they're doing single family residences.

14:42>> Single family.

14:44>> We'll probably be able to accommodate

14:45it. Yeah.

14:46>> [snorts]

14:48>> The what?

14:50Yeah, up there. Raines Road.

14:52Uh

14:54Question number three. What are the top

14:55three that would most effectively create

14:58additional capacity and what's the

15:00realistic timeline and cost for each?

15:03The most

15:04effective projects is going to be

15:06upgrades to the Pilot, East Davidson,

15:08and North Side pump stations, including

15:11new force mains, larger force mains.

15:13>> And North Side, where are you talking

15:14about? That's not the Raines Road one.

15:17>> No, it's the

15:19it's the pump station beside 2970.

15:21>> Okay, yeah. Yeah, that's what I thought.

15:23I'm just making sure. Didn't we just

15:25Didn't we just upgrade that?

15:27>> We did some internal upgrades.

15:28>> Okay.

15:29>> The restriction

15:31the key restriction on pretty much every

15:33pump station is the size of the force

15:35main.

15:35>> Right.

15:36>> This force main is also the most

15:38expensive thing you're going to replace.

15:40Cuz they're long, involves

15:43huge inconvenience to a lot of people

15:45because you're digging up through the

15:46yards, through the streets. It's very

15:48labor intensive, very time-consuming.

15:51Um

15:52It's It's a big project. Um realistic

15:56timelines for any of them,

15:58including engineering, analysis, design,

16:00approval, financing, and construction,

16:03is anywhere from 3 to 10 years.

16:06That's If you did something in sewer

16:07water and sewer in 3 years,

16:10you did good.

16:11Let me tell you.

16:12>> Wow.

16:14>> [snorts]

16:14>> Uh

16:15Question number four. How much of the

16:17needed infrastructure work can be

16:18covered by state and federal funding

16:21versus local rates, and what's the

16:22projected rate impact over the next 5

16:24years?

16:25Historically, Thomasville has used 100%

16:28clean water state revolving fund.

16:31Um

16:32in the 20 years I've been doing this,

16:34that's all that's ever been done. That

16:36plus, you know, the occasional

16:38allocated funds as the state did

16:40recently.

16:44The rate projections are handled by a

16:46consultant, Willdan Financial Services,

16:49and they do that every 5 years, and the

16:51study is based in part on the utility

16:53CIP. They also take into account median

16:56household income, that type of thing.

16:58Um

17:01>> And that's scheduled for this year.

17:03>> Yeah. Yes.

17:04>> Well, the reason I ask some of these

17:05questions is to get the information out

17:07there because I get tired of my ear

17:08being worn out every day.

17:09>> Yeah. Yeah.

17:11>> If you could recommend only two actions

17:13for council to take in the next 6 months

17:15to get ahead of this problem, what would

17:16they be?

17:17You're not going to get ahead of it in 6

17:19months.

17:21Full stop. Um

17:24the things you can do is to advocate

17:26with state and federal legislatures to

17:29provide at least

17:3110 times as much funding as they

17:34currently do allocate toward water and

17:35sewer infrastructure. And I'm not

17:37kidding there. I'm not being facetious.

17:41The state legislature marketed North

17:43Carolina for industrial development,

17:45which also has brought the associated

17:48residential development.

17:49They now need to support the development

17:51by funding the infrastructure that will

17:53support the development that they

17:55advocated for and brought.

17:57>> I agree.

17:58>> So.

18:01Time to put the money where the mouth

18:02is.

18:02>> That's it. Infrastructure's key.

18:05>> Yep.

18:06>> Does anybody have any questions for

18:07Morgan?

18:08>> This has got to be affecting

18:10like every municipality in North

18:12Carolina at least, right?

18:14>> Yeah.

18:15>> I mean

18:16it it's kind of a

18:21it affects everybody, but it's kind of

18:22on a s-

18:23I won't say a step-wise or domino basis.

18:26But like several years ago, Union

18:27County, like the whole county, had to

18:30put a moratorium on any development.

18:32>> Wow.

18:34>> Um

18:35because

18:36I mean, you can only build so much.

18:38>> Right.

18:39>> You know.

18:40>> Wow.

18:41>> Without without infrastructure

18:43>> And we're on 85 corridor, so everybody

18:45wants to be here.

18:46>> Yeah.

18:46>> I mean, is there a lobbyist that focuses

18:50on this already, or is it really up to

18:52each

18:52>> Sam does that on on this dummy.

18:54>> Well, I'm thinking as like a a

18:56non-profit that's thinking about

18:57development in North Carolina. You know

18:59how energy groups will have lobbyists?

19:02Is there like a clean water

19:03>> Yes.

19:04>> There is?

19:05>> The North Carolina Rural Water

19:07Association, which we are a member of,

19:09>> Mhm.

19:09>> has

19:11uh the

19:12puts out lots of data. as a matter of

19:14fact they just put out

19:15Sorry.

19:16Let me cut you off.

19:18Um, putting out lots of data regarding

19:22water infrastructure

19:24and

19:25sewer infrastructure by by default. So

19:29there are

19:30groups like that and believe it or not

19:33environmental groups get involved with

19:34this too because if you have

19:36If you don't if you're pulling water out

19:39of the rivers they're not real big fan

19:41of that but they're also not a big fan

19:42of the waste and if the waste spills

19:45that occur. So there's a lot of effort

19:47put in there. Um, but

19:50Um,

19:51the the

19:53the deindustrialization

19:56deindustrialization

19:57that took place in the late 90s

20:00created a cushion for a lot of

20:02jurisdictions to suddenly have ability

20:06to expand in different directions.

20:08That's what's happened to us. You know,

20:10what what you know, we we built $6

20:12million

20:126 million gallon plants

20:15but only do 2 and 1/2 million.

20:17Um, because we don't have the industrial

20:19development using those. Greensboro

20:22freed up millions and millions of

20:25gallons of facility and that's why they

20:28can continue to expand.

20:30So that's where that's where that

20:33long-term view is and as Morgan pointed

20:35out the state's been very encouraging to

20:38get all these developments in here.

20:40But they but so far they have not

20:43invested fully into the infrastructure

20:45and instead put that on our local

20:48table. And as

20:51as we've discussed in the past

20:54for those citizens or excuse me, those

20:57clients of ours that

20:59are outside the city limits they have a

21:02different rate structure than the inside

21:04rates and the legislature is looking at

21:08that, too, and I expect new legislation

21:11to come down on that front that's going

21:13to limit our ability to to charge those

21:16rates, which is going to be another

21:18effect of of cutting the the the

21:22resources to do these expansions. And

21:25you know, we've put got a big investment

21:27in the 64 corridor

21:29from the county

21:31where they're paying for all the

21:33infrastructure, but we're going to end

21:34up paying

21:35for the cost of maintenance long-term.

21:38We're going to have to

21:39to set us We already recognized that we

21:42were going to have to set aside money is

21:44now as those come online to provide that

21:47resource.

21:49But if they don't give us the

21:52opportunity to charge rates

21:55appropriately for those outside

21:57customers,

21:58that's going to affect all of the rates

22:02for everybody.

22:03>> Well, that's what I've said. Raleigh

22:04needs to accommodate, not dictate.

22:06Yeah. They need to help us, not not tell

22:08us what to do.

22:09>> Well,

22:10that

22:10>> Might as well argue with that wall

22:12behind you.

22:12>> [laughter]

22:14>> I I I I I I think we all know how well

22:16that's going right now.

22:17>> Um I just figured since it's a

22:18multi-jurisdictional problem that there

22:21must be somebody who's advocating. So,

22:22it's the North Carolina Rural

22:24>> North Carolina Rural Rural Water

22:26Association is of course I mean the big

22:29cities are advocating for it. The I mean

22:31the the

22:32>> It seems like the big cities are our

22:34size more than anybody.

22:35>> I mean there's

22:36>> They're all in organizations,

22:39>> [snorts]

22:41>> I don't personally know of any

22:44any lobbyist for us.

22:45>> Okay.

22:46>> Yeah.

22:47>> That's helpful.

22:47>> The Morgan,

22:49when I looked at this a lot doing some

22:50research online,

22:52the your larger cities, your

22:54Greensboros, your Winstons, they seem to

22:55be able to deal with this a lot easier

22:57than we are. Then your smaller cities

22:58don't really have the problem. It's It's

23:00sort of like we're in this niche where

23:02we're growing in you know the the 20 to

23:0440,000 people cities that seem to be hit

23:07the hardest from this.

23:09>> Yeah. We I know one of the things I ran

23:11into years ago and learned to live with

23:15is that

23:17we were considered the

23:19most urbanized rural city like in North

23:22Carolina. And I was like, well that's

23:24just

23:25a wonderful place to be because

23:27you're urbanized, so you don't qualify

23:30for any of the rural development money.

23:32So we couldn't get any of that funding

23:34because we're urban.

23:36>> When you look at the budgets of like

23:37Greensboro and Winston, one of them is

23:38almost a billion, 990 million. Winston

23:41750 million. So they can absorb these

23:43costs. You know, we're we're hurting

23:46just we're having to make cuts just to

23:47make it through the year.

23:48>> Yeah, and I mean it's

23:51I mean everybody

23:53everybody all municipalities need money

23:56to work on this.

23:57Um

23:58>> I just don't understand how

23:59infrastructure fell so low to the on the

24:01on the poll.

24:02>> Yeah.

24:04>> Just makes no sense to me.

24:06>> Once you bury it

24:08>> Yeah. Out of sight, out of mind,

24:10literally.

24:11>> Yeah, but when the toilets don't flush,

24:13they're going to be calling us.

24:15Thank you Morgan. I I asked those

24:17questions just so people would know what

24:19the answers are.

24:20>> problem.

24:20>> Thank you Morgan.

24:21>> What about you?

24:22>> Thank you Morgan.

24:23>> Any additions or updates Michael?

24:25>> Uh I do want to just give you a heads-up

24:27on something. Uh

24:28so

24:29you know all those new houses, a good

24:31chunk of them are in Aspen Place, which

24:34is outside

24:35>> which is outside our city limits and so

24:38uh has a higher rate structure for water

24:40and sewer.

24:41Um many of those customers are have been

24:45shocked by their water bills and have

24:47complained about their water and sewer

24:49bills.

24:50Um

24:51we made a conscious decision, we being

24:53the city council at the time when that

24:55was was brought to us to not annex that

24:58neighborhood.

24:59Um

25:01and they've been told that the you know,

25:03it's because you're an outside customer.

25:05So, now some of the some apparently

25:07there's at least some individuals in

25:09that neighborhood that are interested in

25:11potential annexation.

25:13Um and I don't know cuz they haven't

25:16contacted us directly uh from the HOA to

25:19you know, if there if this is an

25:21organized effort or not. But, you

25:24personally may be contacted by people or

25:26see it on Facebook or other social media

25:29about their high bills and things of

25:31that nature.

25:32One of the things that um that people

25:35are being affected by is they've been

25:38watering their lawns. Um that

25:41neighborhood, you know, is turf gra- uh

25:44uh

25:44turf grass in the front and then just

25:46seed in the rest of the house.

25:48Well, all June, July there was no rain,

25:51so they uh

25:53you know, were watering like mad and

25:55didn't understand that that's going to

25:57be a high bill um apparently. So, um so,

26:00we've we've been faced with some people

26:02that have complained about high bills

26:04and because of that situation,

26:07um it is not our responsibility to tell

26:10people what their water bills are. Uh

26:12it's you know, we the rates are

26:13published. The the when they sign up,

26:15they know. Um just like anybody else

26:18when you sign up for Duke Energy, they

26:20don't tell you what the kilowatt hours

26:22are. Um you just pay it. That's

26:25basically what we've faced with, but

26:27there may be a push for that that

26:30neighborhood to ask again for

26:33annexation.

26:34Remember that there's also a pump a

26:36private pump station controlled by the

26:38HOA.

26:40In this case, it's properly been

26:42properly put into the HOA for

26:44maintenance that we would potentially be

26:46responsible for taking over. So,

26:49um I I I you, but just be aware that

26:52that's out there that you may or may not

26:54get contact about it.

26:55>> That's not the people that have been

26:56calling me.

26:57They've called me.

27:02>> All right. Anything any other updates?

27:06I'll work on a motion to adjourn.

27:11>> Second.

27:11>> Second.

27:12>> We are adjourned.

27:27I figured that was going to happen.

27:32>> [laughter]

27:35>> Crazy.